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Case study 03 · Digital government

Digital Government and Public-Service Enablement

Client profile
An Israeli technology firm, delivering in Rwanda through Bifata
Sector
E-Government and Digital Public Services
Markets
Rwanda
A citizen using a digital public-services kiosk

01 — The challenge

Delivering public services digitally requires reliable platforms, local delivery capacity and close alignment with institutional priorities.

02 — Bifata’s role

An Israeli technology firm delivered digital public-service and e-government enablement in Rwanda through Bifata, which provided the local market access, stakeholder engagement and coordination needed for delivery.

03 — The opportunity

Rwanda's emphasis on digital public services offers a practical reference point for technology providers interested in supporting government digitisation.

04 — Relevance to clients

International companies offering e-government, identity, payments or service-delivery technology benefit from Bifata's understanding of how digital public services operate in Rwanda.

This case study describes Bifata’s experience and role. It does not imply endorsement by, or a current partnership with, any organisation mentioned.

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